MTPSansa

MediaMonkey compatibility

• Compatible via the d_WMDM.dll plugin, as of MediaMonkey version 2.5.1.896.
• Synchronization with MTP / 'Plays for Sure' devices require that certain Microsoft libraries be installed on the host PC. These libraries are included with Windows Media Player 10. If you don't have Windows Media Player 10 installed you can install the Windows Media Formal redistribution installation package, which contains the necessary components from http://www.mediamonkey.com/sw/wmfdist95.exe
• Note: Some companies ship devices with MTP firmware in the US and with USB Mass Storage Device firmware in Europe. If your MTP device isn't working, verify that it really has MTP firmware.

Firmware supported

All firmware versions should be supported.

Specific Device Settings

1. Set up a device sync profile as described here. Alternatively you can sync a selected group of tracks only, but this may cause playlist as well as duplicate track issues.
2. In the device options, under the "Auto-sync Options" tab, ensure that *.mp4 is in the "Exclude folders" field to ensure that your videos are not removed from the device by MediaMonkey (if your device supports videos).
3. In the "Device configuration tab, check "Use only the first Genre when multiple Genres exist" and "Use only the first value when multiple Artists / Composers exist" for maximum device compatibility.

Sansa Fuze

Album art must be sent to the player as "folder.jpg".

1. Go to Tools | Options | Portable/Audio devices
2. Click on the plugin that applies to your Sansa fuze
3. Click 'Configure'
4. Go to the 'Device configuration' tab.
5. Check 'Sync album art to track folders: folder.jpg'
6. Hit ok.

Sandisk Sansa

Must sync to root e.g <Artist>-<Title>.

1. Go to Tools | Options | Portable/Audio devices
2. Click on the plugin that applies to your device
3. Click 'Configure'
4. Go to the 'Device configuration' tab.
5. Change "Sync tracks to:" to <Artist>-<Title>
6. Hit ok.

SanDisk 64GB Mobile Ultra MicroSDXC

It has been reported by some users that this card presents synchronization problems if formatted with the exFAT filesystem. It is recommended to use the FAT32 filesystem when formatting this card, which synchronizes perfectly every time. (NTFS and other filesystems have not been tested).